1. Agreement

By engaging Pulse Digital Media Ltd (“Pulse”), the client agrees to these Terms & Conditions.

2. Services

Pulse will provide website design, hosting, and related digital services as outlined in the selected package or agreed proposal.

3. Payment Terms

• All monthly packages are billed via Direct Debit (DD)
• Payments are due monthly in advance
• Failure to collect payment does not waive the obligation to pay

4. Non-Payment

• If payment is missed, Pulse reserves the right to:
  • Suspend the website and associated services immediately
  • Reinstate services only once outstanding balances are cleared
• Continued non-payment may result in permanent removal of the website

5. Cancellation

• Clients may cancel at any time
• Cancellation must be submitted in writing
• Services will terminate at the end of the current billing period
• No refunds are provided for partial months

6. Domain Ownership

• All domain names registered by Pulse remain the property of Pulse Digital Media Ltd
• Clients may request to purchase the domain at any time
• Domain transfer is subject to:
  • Negotiation
  • Settlement of all outstanding balances

7. Intellectual Property (IP)

• All websites, designs, code, and digital assets remain the property of Pulse Digital Media Ltd
• Clients are granted a license to use the website during the subscription period
• Full ownership may be transferred only:
  • Upon separate agreement
  • Subject to a negotiated fee

8. Hosting & Maintenance

• Hosting is included within monthly packages
• Pulse will take reasonable steps to ensure uptime and security
• Pulse is not liable for downtime caused by:
  • Third-party providers
  • Hosting outages
  • Force majeure events

9. Client Responsibilities
   The client agrees to:

• Provide accurate content and materials
• Ensure they have rights to all provided content
• Respond to requests in a timely manner

Pulse is not responsible for delays caused by lack of client communication.

10. Revisions & Scope

• Each package includes a set number of revisions
• Additional revisions or changes outside scope may incur extra charges
• Pulse reserves the right to quote for out-of-scope work

11. Content & Legal Compliance

• Clients are responsible for:
  • Website content accuracy
  • GDPR compliance
  • Legal notices (privacy policy, cookies, etc.)
• Pulse can assist but does not accept liability for legal compliance

12. Limitation of Liability

Pulse shall not be liable for:

• Loss of revenue, profits, or business
• Indirect or consequential loss
• Any issues arising from third-party integrations

13. Termination by Pulse

Pulse reserves the right to terminate services if:

• The client breaches these terms
• The client engages in unlawful or abusive behaviour
• Payments remain outstanding

14. One-Off Projects

• One-off builds require a signed agreement and upfront or staged payments
• Ownership terms remain as above unless otherwise agreed in writing

15. Amendments

Pulse may update these Terms & Conditions at any time. Continued use of services constitutes acceptance.

16. Governing Law

These terms are governed by the laws of Scotland.